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BKPOWER Policy Transparency Hub

Welcome to the BKPOWER Policy Transparency Hub. As a specialized provider of UPS (Uninterruptible Power Supply) systems, voltage stabilizers, and transformers, we deeply understand that transparency and credibility are the lifeblood of a technology enterprise. This page aggregates our policy statements across core areas, including content publication, ownership structure, user feedback, error corrections, ethical guidelines, diversity, and employee inclusion. We ensure every decision withstands public scrutiny and contributes to building trust.

I. Policy Navigation

  1. Publishing Principles
    • Commitment: All technical parameters and product descriptions undergo dual verification by our engineering team and third-party laboratories, adhering to international standards such as IEC and GB.
    • Action: Established a “technical document cross-verification mechanism” to guarantee 100% alignment between content and actual product performance.
  2. Ownership/Funding Info
    • Transparency: The company is wholly owned by XX Group, with XX% of R&D funding from proprietary capital and XX% from government industrial equipment subsidies.
    • Independence: Advertising revenue does not influence product evaluation results, and data from collaborative partners must include test report numbers.
  3. Actionable Feedback Policy
    • Channels: Full-spectrum feedback entry points, including online forms, customer service hotlines, emails, and social media platforms.
    • Response: Technical issues are addressed within 2 hours, service suggestions receive initial review within 72 hours, and user feedback points can be redeemed for extended warranty services.
  4. Corrections Policy
    • Process: User submission → Technical team review → Publication of corrected statements within 48 hours, with historical versions retaining modification records.
    • Case Study: Corrected the “parallel operation quantity” parameter of a UPS model based on user feedback, offering compensation to affected users.
  5. Ethics Policy
    • Red Lines: Prohibition of publishing non-certified energy efficiency data; customer test data is used solely for product optimization and not disclosed to third parties.
    • Review: High-risk content (e.g., safety alerts) undergoes joint review by engineers and legal teams.
  6. Diversity Policy
    • Targets: Achieving a 35% female representation in the technical team by 2026, providing accessible workstations and vibration alert systems for employees with disabilities.
    • Actions: Established the “Power Technology Women’s Scholarship” and collaborated with disability unions to develop barrier-free operation interfaces.
  7. Diversity Staffing Report
    • Data: 22% female representation in the technical team (2024), 4.1% of employees with disabilities, with plans to add 5 new targeted recruitment positions in 2025.
    • Commitment: Requiring suppliers to disclose disability employment data and promoting technical accessibility for electricians in remote areas.

II. Why Trust Us?

  • Technical Authority: All parameters are certified under IEC 62040-1 and GB/T 14715 standards.
  • User Engagement: User feedback directly drives product iterations, with a historical suggestion adoption rate of 68%.
  • Social Responsibility: The disability empowerment program spans R&D and production, advancing inclusivity and innovation in the power technology sector.

Explore BKPOWER’s transparency initiatives by clicking the links below.